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Terms & Conditions
1. Our Services
Pinnacle Fitness provides fitness and wellness-related services that may include:
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Personal training
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Fitness evaluations and consultations
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Individualized training programs
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Online or remote programming
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Digital fitness memberships
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Workout programming and tracking
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Nutrition guidance
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Fitness education
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Challenges, competitions, and special events
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Other fitness-related products or services offered through the Pinnacle Fitness website or applications
Specific services, prices, features, durations, and requirements may vary depending on the product or package selected at the time of purchase.
The terms displayed with a specific product or service at the time of purchase are incorporated into these Terms.
2. Eligibility
You must provide accurate information when purchasing or using Pinnacle Fitness services.
If a service requires a parent or legal guardian's involvement because of the participant's age, the parent or legal guardian is responsible for reviewing and accepting these Terms on the participant's behalf where appropriate.
Pinnacle Fitness reserves the right to refuse or discontinue service when reasonably necessary to protect the safety of a client, trainer, other clients, or the business.
3. Purchases and Pricing
All prices displayed on the Pinnacle Fitness website are the prices applicable to the corresponding service at the time of purchase unless otherwise stated.
Before completing a purchase, customers will be shown the applicable price and material purchase terms.
Customers are responsible for reviewing the selected service, price, billing frequency, and other purchase terms before completing the transaction.
Pinnacle Fitness reserves the right to change prices for future purchases.
A price change will not retroactively change the price of a purchase that has already been completed unless otherwise agreed or required by law.
4. Digital Memberships and Recurring Services
Certain Pinnacle Fitness memberships may be billed on a recurring basis according to the billing frequency selected at purchase.
The applicable billing amount and billing frequency will be disclosed before purchase.
By purchasing a recurring membership, you authorize the applicable payment processor to charge the payment method associated with your account according to the selected billing schedule.
Cancellation
You may cancel a recurring membership according to the cancellation process made available by Pinnacle Fitness or the applicable platform.
Cancellation stops future recurring charges but does not automatically create a refund for a billing period that has already begun.
Unless otherwise stated, access to a paid membership will generally continue through the period that has already been paid for.
Additional cancellation and refund provisions are contained in the Pinnacle Fitness Refund & Cancellation Policy.
5. Promotional and One-Time Packages
Certain Pinnacle Fitness packages may be offered as promotional or introductory packages.
When a package is identified as a promotional, introductory, or one-time offer, it may be limited to one purchase per customer for the customer's lifetime.
Promotional packages may have additional eligibility requirements or restrictions that will be disclosed when the package is offered.
Promotional packages do not automatically renew unless the purchase specifically states otherwise.
6. Free Consultation
Pinnacle Fitness may offer a free initial consultation to prospective clients.
The consultation is intended to discuss topics such as:
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Fitness goals
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Desired timeline
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Motivation
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Training history
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Potential obstacles
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Nutrition
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Available services
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Whether Pinnacle Fitness is an appropriate fit for the individual
The consultation does not guarantee that Pinnacle Fitness will accept an individual as a training client or provide a particular service.
Pinnacle Fitness reserves the right to determine whether its services are appropriate for a prospective client.
7. Personal Training Sessions
Personal training sessions are scheduled professional services reserved for the individual client.
Clients are expected to arrive on time and prepared to participate.
If a client arrives late, the session may still end at the originally scheduled time.
Pinnacle Fitness may establish reasonable scheduling, attendance, and cancellation requirements for personal training services.
Unless otherwise stated in the applicable service agreement, cancellations or rescheduling requests should generally be made at least 24 hours before the scheduled session.
Late cancellations and no-shows may result in the session being considered used and non-refundable.
Pinnacle Fitness may make reasonable exceptions for emergencies or circumstances outside a client's control.
Additional terms may apply under a separate Personal Training Agreement.
8. Custom Programming and Individualized Services
Custom training programs and other individualized services require professional time and preparation.
The client is responsible for providing accurate information that Pinnacle Fitness reasonably needs to create an appropriate program.
Clients should inform Pinnacle Fitness of relevant limitations, injuries, medical conditions, medications, or other circumstances that may affect participation in exercise.
Once individualized work has begun, the service may become non-refundable according to the Pinnacle Fitness Refund & Cancellation Policy.
9. Nutrition Guidance
Any nutrition information, recommendations, meal planning, or nutrition-related guidance provided by Pinnacle Fitness is intended to support general fitness and wellness goals.
Pinnacle Fitness is not a physician, dietitian, or other medical provider unless expressly stated otherwise.
Nutrition guidance provided by Pinnacle Fitness is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Clients with medical conditions, dietary restrictions, allergies, eating disorders, or other health concerns should consult an appropriately qualified healthcare professional before making significant changes to their diet or nutrition.
10. Medical Disclaimer
Pinnacle Fitness provides fitness and exercise-related services and is not a medical provider.
Nothing provided through Pinnacle Fitness—including workouts, exercise demonstrations, training programs, nutrition information, educational materials, or communications—should be interpreted as medical diagnosis, medical treatment, or medical advice.
Clients are responsible for determining whether they are medically capable of participating in exercise.
If you have a medical condition, injury, physical limitation, or other concern that could affect your ability to exercise safely, you should consult an appropriate healthcare professional before beginning or modifying an exercise program.
11. Assumption of Risk
Exercise and physical activity involve inherent risks.
These risks may include, but are not limited to:
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Muscle soreness
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Strains
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Sprains
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Falls
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Joint injuries
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Muscle or tendon injuries
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Cardiovascular events
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Dizziness or fainting
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Aggravation of existing injuries or conditions
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Other injury, illness, or adverse physical consequences
By voluntarily participating in exercise or fitness activities through Pinnacle Fitness, you acknowledge that physical activity carries inherent risks.
You are responsible for communicating relevant limitations, injuries, symptoms, or concerns to Pinnacle Fitness.
You should stop exercising and seek appropriate medical attention if you experience concerning symptoms.
12. Client Responsibility
Clients are responsible for:
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Providing accurate information
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Following reasonable safety instructions
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Communicating injuries, limitations, or changes in health
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Using equipment appropriately
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Following program instructions
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Attending scheduled appointments
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Maintaining appropriate hydration, nutrition, rest, and recovery
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Seeking medical advice when appropriate
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Making responsible decisions regarding their own participation
Pinnacle Fitness cannot guarantee that a particular exercise, program, or recommendation will be appropriate for every individual.
13. Results Disclaimer
Pinnacle Fitness believes in providing effective, sustainable fitness strategies, but individual results vary.
Results may be affected by factors including:
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Starting fitness level
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Genetics
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Training consistency
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Nutrition
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Sleep
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Recovery
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Stress
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Medical conditions
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Adherence to recommendations
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Lifestyle factors
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Other circumstances outside Pinnacle Fitness's control
Pinnacle Fitness does not guarantee a specific amount of weight loss, muscle gain, strength increase, body-fat reduction, or other physical result.
Testimonials, client experiences, photographs, or examples of results represent individual experiences and should not be interpreted as a guarantee of what another client will achieve.
14. Use of the Pinnacle Fitness App and Digital Content
Digital memberships and programming may be delivered through third-party fitness applications or platforms.
Access to certain digital services may require an internet connection, compatible device, and account with the applicable platform.
Pinnacle Fitness does not guarantee that third-party applications or platforms will always be available, uninterrupted, or error-free.
Pinnacle Fitness may update, modify, replace, or discontinue portions of its digital services when reasonably necessary.
If a third-party platform experiences an outage or technical problem, Pinnacle Fitness will make reasonable efforts to assist clients but cannot guarantee the availability of a third-party service.
15. Intellectual Property
Unless otherwise stated, content provided by Pinnacle Fitness—including:
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Workout programs
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Training plans
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Written materials
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Videos
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Images
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Graphics
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Logos
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Branding
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Educational materials
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Website content
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Digital resources
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Other original materials
is owned by or licensed to Pinnacle Fitness and is protected by applicable intellectual property laws.
Purchasing a Pinnacle Fitness service does not transfer ownership of Pinnacle Fitness's intellectual property to the customer.
Unless Pinnacle Fitness gives written permission, customers may not:
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Resell Pinnacle Fitness programs
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Distribute programs to others
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Reproduce or publish proprietary materials
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Use Pinnacle Fitness materials to operate a competing service
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Remove proprietary notices
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Copy substantial portions of Pinnacle Fitness content for commercial purposes
Clients may use purchased training materials for their own personal fitness purposes according to the service purchased.
16. Client Photos, Testimonials, and Reviews
Clients may voluntarily provide photographs, testimonials, reviews, or other content to Pinnacle Fitness.
Pinnacle Fitness will not knowingly represent a client's experience as typical for every client.
Pinnacle Fitness may use content for which it has received appropriate permission for legitimate business or marketing purposes.
Clients remain free to provide honest reviews and opinions about their experiences with Pinnacle Fitness.
Nothing in these Terms is intended to restrict a client's lawful right to provide an honest review or evaluation of Pinnacle Fitness.
17. Website Use
You agree not to use the Pinnacle Fitness website to:
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Violate applicable laws
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Attempt unauthorized access to the website or accounts
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Introduce malicious software
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Interfere with website functionality
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Scrape or copy substantial website content for unauthorized commercial use
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Impersonate Pinnacle Fitness or another person
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Use the website for fraudulent purposes
Pinnacle Fitness may restrict or terminate access to website features when reasonably necessary to protect the website, business, or users.
18. Communications
When you provide an email address or phone number to Pinnacle Fitness, we may use that information to communicate with you regarding services you request or purchase.
Service-related communications may include:
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Appointment information
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Booking confirmations
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Account information
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Billing information
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Program information
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Responses to inquiries
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Important service notices
If you voluntarily subscribe to marketing communications, you may unsubscribe from promotional communications using the applicable unsubscribe method.
Unsubscribing from marketing communications does not necessarily stop necessary service-related communications.
19. Refunds and Cancellations
Refunds and cancellations are governed by the Pinnacle Fitness Refund & Cancellation Policy, which is incorporated into these Terms.
The Refund & Cancellation Policy should be reviewed before purchasing a service.
Nothing in these Terms eliminates rights that cannot legally be waived under applicable law.
20. Third-Party Services
Pinnacle Fitness may use third-party providers to operate portions of its business, including website services, payment processing, scheduling, fitness applications, email services, and other technology.
Your use of a third-party service may also be subject to that provider's terms and policies.
Pinnacle Fitness is not responsible for the independent policies, availability, or operation of third-party services.
21. Payments and Failed Payments
You are responsible for maintaining accurate payment information and ensuring that your selected payment method is valid.
If a payment is declined, reversed, or otherwise unsuccessful, Pinnacle Fitness or its payment provider may attempt to process the payment again according to the applicable payment terms.
Pinnacle Fitness may suspend access to paid services when payment obligations remain unpaid.
Any applicable cancellation, refund, or billing rights remain subject to the Refund & Cancellation Policy and applicable law.
22. Suspension or Termination of Services
Pinnacle Fitness may suspend or terminate services when reasonably necessary, including when:
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A client violates these Terms
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A client fails to make required payments
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A client's conduct creates a safety concern
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A client engages in abusive, threatening, harassing, or inappropriate conduct
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Continued participation is determined to be inappropriate for the client or trainer
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The business or applicable platform is no longer able to provide the service
When appropriate, Pinnacle Fitness may attempt to provide notice before terminating services.
Refund eligibility following termination will be determined according to the applicable service terms and Refund & Cancellation Policy.
23. Limitation of Liability
To the maximum extent permitted by applicable law, Pinnacle Fitness LLC and its owners, trainers, contractors, and service providers will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of Pinnacle Fitness services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
This section does not eliminate the separate risks associated with physical exercise or replace any required client acknowledgment or Personal Training Agreement.
24. Separate Personal Training Agreement
For personal training clients, these website Terms & Conditions are intended to operate alongside—not instead of—the Personal Training Agreement provided by Pinnacle Fitness.
Where a client is required to sign a separate Personal Training Agreement, that agreement may contain additional terms specific to the client's training relationship.
If there is a conflict between these general website Terms and a specific signed agreement, the terms of the signed agreement will control to the extent of the conflict, unless otherwise required by law.
25. Privacy
Pinnacle Fitness's collection and use of personal information is described in the Pinnacle Fitness Privacy Policy.
By using the website or services, you acknowledge that you have had an opportunity to review the Privacy Policy.
26. Changes to These Terms
Pinnacle Fitness may update these Terms from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
When changes are made, the updated Terms will be posted on this page with a revised “Last Updated” date.
Changes will generally apply prospectively and will not retroactively alter rights or obligations that have already arisen unless otherwise required by law.
Your continued use of the website or services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.
27. Governing Law
These Terms will be governed by the laws of the State of Wyoming, except to the extent that applicable federal law or another mandatory law requires otherwise.
Any dispute will be handled in accordance with applicable law.
28. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.
29. Entire Agreement
These Terms, together with the applicable service terms, Refund & Cancellation Policy, Privacy Policy, and any separate agreement signed by a client, constitute the applicable agreement governing your use of Pinnacle Fitness services.
No provision of these Terms is intended to override a specific written agreement that applies to a particular service unless expressly stated otherwise.
30. Contact Pinnacle Fitness
If you have questions regarding these Terms or Pinnacle Fitness services, contact:
Pinnacle Fitness LLC
Email: pinfitnessllc@gmail.com
Phone: (307) 302-3413
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